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Dickens Place SurgeryDickens PlaceNewlands SpringChelmsford, CM1 4UUTel: 01245 442628
We have changed our prescription system.
https://systmonline.tpp-uk.com/Login Either click on this link or copy to your browser to order your prescription using the Systmonline - This link will divert you to Systmonline which is the safest ordering method as your list of medication loads automatically from your clinical record.
To register you will need to complete the patient online registration form which can be found under the heading Patient on-line Access, then please hand in to reception, where a username and password will be generated after producing photographic ID.
Once registered, you can nominate one person who is currently registered to access Systmonline, to order your medication for you i.e. a parent/guardian/relative/carer. Please be aware that granting access to another user will give them access to your SystmOnline account.
Patients under the age of 16 years will not be registered, however, a parent/guardian can have access through their own registration.
When you have your username and password use the link above to access online presciption ordering. Remember to add the link as a favourite in your browser.
You can also present the repeat slip list or completing a prescription request slip at reception.
If you wish them to be posted back to you kindly send a stamped addressed envelope with your request. Please allow at least 5 working days.
Your local pharmacist may be able to order and collect your prescription on your behalf, please speak to reception for further details.
We are unable to accept telephone requests for prescriptions.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.